Return Policy


Rubysta jewelry is warranted against any defects, like loose stones or if your jewelry arrives in less than stellar condition due to mishandling. Simply put, if we made a mistake, we’re committed to fixing it.

Our silver jewelry and Gold Jewelry is warranted for 3 months from the date of shipping.

The warranty doesn't cover scratches, dullness of metals or stones, or jewelry that has been stolen, lost, dropped or damaged in any other way. This warranty does not cover the gemstones or diamonds in your jewelry.

Having your jewelry resized, altered or repaired by another jeweler voids the Rubysta warranty.

We do a strict quality control before we package and ship every single item, and we make sure your stones and metals are at their most beautiful before being wrapped up. To claim a warrant, please email with a description of what happened, a photo and your order number, so we can help make it right.

feel free to contact us if you face any issues with our jewelry after 90 days. We charge very Very nominal fees to fix it. Mostly we only charge shipping and insurance fees for the package.